The Weather Guarantee™ from Sensible Weather is an optional add-on during online booking that reimburses hotel guests if unexpected weather (rain, snow, high temperatures) disrupts their experience.  The Weather Guarantee™ gives guests peace of mind, resulting in increased booking conversion, 5-star guest reviews, and incremental revenue for hotels.  

At no cost, Weather Guarantees™ can be added to the online booking flow for US and UK-based hotels using the Sabre Synxis platform.  No operational changes or policy adjustments are needed.

Weather Guarantees™ increase online booking conversion by 3-19%, and provide a revenue share for every Weather Guarantee sold. Plus, a Weather Guarantee improves the guest experience without hotels needing to make any adjustments to operations or cancellation policies.

The daily reimbursement amount is calculated by splitting the total cost of the cart across the total days onsite (excluding merchandise and other insurance products). The daily reimbursement amount will be the same each day.

Guests can only purchase a Weather Guarantee when the reservation is made online through the SynXis Booking Engine. Weather Guarantees can be purchased at the time of booking or post-purchase in the Manage My Reservation section of the booking engine.

The Weather Guarantee will be automatically cancelled and refunded if a guest cancels or modifies their reservation before check-in. If a guest no-shows a reservation, the Weather Guarantee will be cancelled. Modifications after check-in will not affect the Weather Guarantee.

• No claims: Sensible Weather proactively initiates a reimbursement based on the weather that day (forecast and actuals), requiring no claims or hassle.
• In-trip coverage: Most insurance policies cover things that go wrong before a trip or activity starts or on the way to a travel destination, whereas Sensible’s Weather Guarantee only applies once a traveler is in a destination and experiences inclement weather.

No, a Weather Guarantee does not impact a hotel’s cancellation policy, and no changes to their reservation are required. Guests still get to go on their trip; they just get some or all of their daily rate back when it rains.

Sensible Weather handles all communication and guest payments surrounding the Weather Guarantee.

Once a guest confirms their payout method (PayPal or ACH), Sensible Weather initiates payment immediately. Funds typically arrive in 3-5 days but can arrive as quickly as that day.

Hotels can activate the Weather Guarantee offer in the SynXis Booking Engine Designer.