Press Release

Sensible Weather partners with RocketRez to offer weather guarantees on tour & attractions platform

With this new strategic partnership, Sensible will now offer Weather Guarantees to all partners in RocketRez’s comprehensive network of operators .

May 30, 2024

We are thrilled to announce our new partnership with RocketRez, the end-to-end cloud ticketing platform for tours and attractions. This collaboration brings Sensible’s innovative Weather Guarantee to RocketRez's extensive network of operators, providing a seamless integration that promises to transform the guest experience and give customers more confidence to book tours and attractions in the face of less-than-desirable weather. 

The Weather Guarantee offers guests the option to receive up to 100% reimbursement of their daily rate if rain is forecast during their booking. Guests are notified via SMS and email each morning of their booking if they are eligible for a payout, which is processed promptly through ACH or PayPal. This integration also empowers operators to increase ancillary revenue, improve guest satisfaction, and boost direct bookings. 

"Partnering with RocketRez allows us to bring our Weather Guarantees and their benefits to more partners within the attractions industry," said Nick Cavanagh, Ph.D., Sensible Weather CEO. "RocketRez’s extensive network and reputation in the industry make them an ideal partner for us. We are confident that together we can significantly improve the guest experience and drive increased revenue for operators."

Operators who integrate Sensible Weather through RocketRez can expect to see substantial benefits, including an increase in ancillary revenue, higher guest satisfaction rates, and a notable rise in booking conversions.

"We are excited to partner with Sensible Weather to offer this valuable service to our clients," said Daniel Pino, Director of Business Development for RocketRez. "Weather can be a significant variable in our industry, and this solution not only alleviates guest concerns but also enhances overall operational success." 

Sensible’s Weather Guarantees are now available to RocketRez customers. Learn more about the partnership at https://www.rocketrez.com/blog/sensible-weather-guarantees.

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