Increase Booking Conversion by 5-19% with Weather Guarantees
This simple addition to your online booking flow can offer travelers peace of mind and drive more conversions for your business.
By Blair Staunton
September 17, 2024
Navigating the world of travel bookings involves many variables, but one thing that remains a constant concern for travelers is the weather. In fact, according to a recent USA Today survey, 58% of travelers say that Weather is their top concern when planning a trip. While you can't control the weather, you can give guests peace of mind book - early - by offering Weather Guarantees within the online booking flow. These guarantees not only enhance customer confidence, leading to impressive increases in conversion rates, they also generate additional revenue and improve the guest experience when unexpected weather strikes.
Understanding Weather Guarantees
When guests add a Weather Guarantee to their reservation, they receive an automatic reimbursement if there is unexpected weather, like rain or high temperatures, during their trip or experience.
Each Weather Guarantee is unique to the time of year and location of the booking, with thresholds for reimbursement based on a specified amount of rainfall per hour, or the temperature conditions over a set number of hours each day. If rain or high temperatures exceed the Weather Guarantee threshold, guests are notified that they will receive an automatic reimbursement from Sensible Weather of their daily rate.
From there, they can still proceed with their plans (e.g., going to the beach or the pool), or they can head inside to the spa or restaurant and spend their reimbursement there.
Why Weather Guarantees Drive High Conversion Rates
1. Addressing the Unpredictability of Weather
Weather is inherently unpredictable and out of a guest's control, making Weather Guarantees especially attractive for guests planning farther out than the 10-day forecast. Hipcamp recently found that 14% of guests added Weather Guarantees to reservations more than 30 days out. Our research shows that Weather Guarantees appeal to travelers who value the peace of mind and reassurance that unexpected weather won’t disrupt their plans. In fact, 76% of customers reported feeling more confident booking when a Weather Guarantee was offered at checkout.
2. Hassle-Free Process
Having to file a claim for reimbursement is frustrating and time-consuming, especially during a vacation. Sensible Weather simplifies this process with proactive, automated notifications and reimbursements. Travelers don’t have to navigate complex claims procedures; instead, they receive automatic updates and easy reimbursement if their Weather Guarantee is activated. This streamlined approach enhances user satisfaction. As one traveler noted, “The entire process from purchasing the [Weather Guarantee] to getting reimbursed was easy, simple, and smooth.” With Weather Guarantees, the process is straightforward and user-friendly.
3. The ‘Free Day’ Perception
Weather Guarantees provide a unique benefit: they offer value even if the weather only impacts a part of the trip. Travelers still get to enjoy their planned activities while receiving reimbursement for any weather-related disruptions. This concept, often perceived as a ‘free day,’ makes the experience feel more valuable. For instance, if a round of golf is cut short due to rain but the cost is reimbursed, it feels like a bonus rather than a loss.
The Impact on Booking Conversion Rates
Incorporating Weather Guarantees into your booking flow can significantly boost conversion rates. Partners who feature Weather Guarantees at the point of sale see conversion increases ranging from 5% to 19%. This is because 76% of customers feel more confident to book when they have the security of a Weather Guarantee, knowing that they’re protected against unforeseen weather disruptions.
Reducing Cancellations and Enhancing Guest Experience
Weather Guarantees also play a crucial role in reducing cancellations. Weather-related issues are a common cause of cancellations, with a recent study from Hipcamp revealing that weather is the number one reason why guests cancel a trip. By offering a Weather Guarantee, you provide travelers with the confidence to book without worrying about (and canceling because of) weather-related disruptions. An A/B test by Hipcamp revealed that including Weather Guarantees in the checkout process resulted in a 2% decrease in cancellations.
Benefits for Partners
Our commitment to delivering an exceptional experience for travelers translates into tangible benefits for our partners. By offering Weather Guarantees, businesses increase booking conversion, improve their guest experience, and create an additional revenue stream with minimal effort.
Interested in Boosting Your Bookings?
If you’re ready to see a significant increase in your booking conversions and offer a superior experience to your guests, Weather Guarantees could be the key. Contact us at partnerships@sensibleweather.com to explore how Weather Guarantees can be seamlessly integrated into your booking process and drive substantial benefits for your business.
Weather Guarantees not only provide travelers with peace of mind but also offer a strategic advantage for your business. Discover how this innovative solution can transform your booking process and enhance your revenue.
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Connect with our team
Want to learn more about how Weather Guarantees can help your business? Schedule a call with a member of our Partnerships team today!