Amadeus is expanding the capabilities available through the iHotelier® Central Reservations System (CRS), enabling hotels to offer embedded travel protection within the booking experience, enhance guest confidence, and unlock new ancillary revenue opportunities.

Amadeus Travel Protection, already deployed with travel sellers and some of the world's largest airlines, will now be available to hotels to offer directly to travelers through iHotelier. The protection capabilities help travelers gain greater confidence at the point of purchase while creating an additional revenue opportunity for hoteliers.

Because protection is embedded within the booking experience, hotels can introduce these services without needing to build, manage or administer a travel protection program themselves.

We are continuing to expand Amadeus Travel Protection beyond our traditional customer base, allowing hotels to create more value from the booking experience while responding to the evolving needs of their guests. Bringing Amadeus Travel Protection into iHotelier gives hoteliers a new way to offer travelers greater confidence when booking, while creating additional revenue opportunities without adding operational complexity. It also brings a proven Amadeus capability into hospitality, connecting more of the traveler journey.

More choice and confidence for travelers

Amadeus Travel Protection is launching in iHotelier with two complementary providers: Sensible Weather, which provides automated, parametric Weather Guarantees that compensate travelers when qualifying weather conditions occur during their stay, and battleface, which provides embedded travel insurance including emergency medical and cancellation coverage.

With Sensible Weather, guests still travel as planned and receive automatic compensation if qualifying weather conditions occur during their stay, eliminating paperwork, claims submissions and long waiting periods.

Hotels offering the Sensible Weather Guarantee receive a revenue share for every Guarantee sold, and have reported an 11% average increase in booking conversion from the integrated offer, and a 2% reduction in cancellations. Guests may receive up to a 100% refund when qualifying disruptive weather impacts their stay.

Delivering value for guests and hotels

"Guest expectations continue to evolve, and travelers increasingly value products that remove uncertainty from their planning. The Weather Guarantee allows hotels to offer an additional layer of reassurance, knowing that if adverse weather impacts their trip, guests are automatically compensated. This not only helps deliver a better guest experience but also encourages booking confidence and loyalty, creating tangible value for both guests and hotel businesses."

Nick Cavanaugh, CEO and Founder, Sensible Weather