Travelers today expect more than beautiful design and impeccable service — they expect confidence. And for hotels, delivering that confidence has never been more important.

That’s why we’re excited to announce a major expansion of our partnership with Hospitality Solutions, bringing Sensible Weather Guarantees to more than 1,400 hotels through the SynXis® Booking Engine.

This collaboration makes Weather Guarantees available for purchase directly during the online booking flow, helping hotels boost conversion, reduce cancellations, and elevate the guest experience with zero operational lift.

A New Standard for Booking Confidence

Through the expanded partnership, travelers booking at participating SynXis-powered hotels can now purchase a Weather Guarantee at checkout. If rain, snow, heat, or unexpected weather disrupts their stay, Sensible Weather automatically issues a cash reimbursement — with no claims to file, no forms to complete, and no cancellation required.

Guests enjoy more confidence when committing to their trip. Hotels benefit from:

• Higher booking conversion
• Fewer weather-related cancellations
• Elevated guest satisfaction
• Incremental revenue through a revenue share on every Guarantee sold

This isn’t hypothetical — it’s happening today across hundreds of hotels, backed by real performance data.

“Expanding our reach across more than fourteen hundred hotels through Hospitality Solutions’ platform represents a massive leap forward in how travelers experience peace of mind when booking,” said Nick Cavanaugh, Ph.D., CEO and Founder of Sensible Weather.

“Weather is the single biggest uncertainty in travel. By embedding our protection where travelers already book, we’re helping hotels remove friction from the guest experience and deliver a new standard of care.”

The Results Speak for Themselves

Hotels offering Weather Guarantees within SynXis are seeing:

• 19% increase in booking conversion
• Reduced call center volume related to weather concerns
• Higher guest satisfaction and loyalty
• Incremental revenue with zero staff time required

This aligns with Sensible’s broader results across the industry — with more than 1 million Weather Guarantees sold across 8,000 locations in the U.S. and globally.

Real-World Case Study: Ocean Key Resort & Spa

Ocean Key Resort & Spa in Key West saw strong early adoption of Weather Guarantees, with guests quickly recognizing the value of added confidence in a high-variability destination. The result? More bookings, fewer cancellations, and happier guests.
Read the full case study →

Meeting Today’s Travelers Where They Are

“Hospitality is built on trust,” says Ethan Wiseman, Senior Director of Product Management for Hospitality Solutions.

“Weather protection is one more way we’re helping our customers deliver confidence, satisfaction, and loyalty in a world where travelers expect reliability. Sensible Weather in SynXis Booking Engine is driving a 19% increase in conversion — proof that anticipating traveler needs creates real value.”

This shift signals a broader trend: modern travelers want assurance, not just amenities. Hotels that protect the guest experience from factors outside their control stand apart in a crowded market.

A Milestone Following a Breakout Year

This expansion comes at a pivotal moment for Sensible Weather:

• 1,000,000+ Weather Guarantees sold
• 8,000+ locations live
• Named one of Fast Company’s Most Innovative Companies of 2025
• Recognized by Condé Nast Traveler’s Bright Ideas in Travel

Weather Guarantees are quickly becoming a core part of the hospitality experience — not a niche add-on, but a meaningful driver of traveler confidence, brand differentiation, and revenue growth.